By shopping at Teddykompaniet, you accept our privacy policy and the processing of your personal data. We care about your privacy and do not collect more data than necessary to process your order. We will never sell or share your data with any third party without legal grounds.

The information below is a summary of how we store and process your data in accordance with the General Data Protection Regulation (GDPR).

Personal data is any information that can be directly or indirectly attributed to a physical person.

Teddykompaniet is responsible for processing the personal data you have provided to us as a customer. Your personal data is processed by us to handle your order and in cases where you have requested newsletters or promotional offers so we can tailor marketing to your individual needs.

To process your order and respond to questions related to your order, we store your first name, last name, address, phone number, email address, IP address, and purchase history. If you subscribe to our newsletter, we store your name and email address.

Your data is stored as long as we have a legal basis to process your information, such as fulfilling the contract between us or complying with legal obligations, such as those under the Accounting Act.

In connection with a purchase, your personal data is processed to fulfill the agreement with you. Marketing, campaigns, newsletters, and similar communications are sent with your consent.

Payment Provider
When making a purchase, information is shared with our payment provider. The stored data includes your first name, last name, address, email address, and phone number. If you choose to pay by invoice, your personal identity number is also stored with the payment provider. This information is stored to complete the purchase and protect both parties from fraud. The payment providers we use are: Klarna.

Shipping Company
To deliver your orders and fulfill our agreement, we need to share specific information with the shipping company. The data shared includes your first name, last name, and delivery address. Your email address and/or mobile number may also be shared for notification purposes. The shipping companies we work with are: Posten, Bring, DHL.

Newsletter
By subscribing to our newsletter, you agree to receive emails from us with useful product information, competitions, offers, or news. You can unsubscribe from our newsletter at any time using the unsubscribe link in every email. If you choose to subscribe to our newsletter, your first name, last name, email address, location, and preferred technology are shared with our newsletter provider Mailchimp. Read more here about how Mailchimp handles your data. This is to keep you updated with information and offers for marketing purposes.

According to the Electronic Information Act, website visitors must be informed that cookies are used. The information in cookies can be used to track a user's browsing. A cookie is a small text file that the website you visit requests to store on your computer to access different features. You can set your browser to automatically reject cookies. More information is available on the Swedish Post and Telecom Authority's website.

Right to Access
You have the right to request a copy of all information we have about you. The copy will be provided electronically in a readable format.

Right to Rectification
You have the right to ask us to update inaccurate information or complete any missing information.

Right to be Forgotten
You can request the deletion of your personal data at any time. There are few exceptions to the right to deletion, such as when data must be retained to fulfill a legal obligation (e.g., under the Accounting Act).

We use industry standards such as SSL/TLS and one-way hash algorithms to store, process, and communicate sensitive information like personal data and passwords securely.

Teddykompaniet, with company registration number 556289-2686, is responsible for ensuring that Teddykompaniet processes your personal data in accordance with applicable laws:

Teddykompaniet i Båstad AB
Stenhusvägen 2 A
269 36 Båstad
Sweden

Phone: +46 (0) 431 725 10
Email: info@teddykompaniet.se